Consumer Complaints & Negative Reviews

I had been to the salon for hair colour the lady changed my hair red i wanted brown colour and also when i went fot wax she riped off my skin.i want to complaint about this unprofessional worse customer service.i had to pay for this over all.
complaint #339 - Customer Service Issues
2aed and 3aed purchasing time one baqala person no change big purchasing small purchasing there no changes telling any time
complaint #338 - Customer Service Issues
I applied from them for work permit visa now 2 year they didn't give visa and from 6 months Ian asking my money they are not giving.they took money from alot people.i am afraid that they will runaway because most of time manager is outside country.they using fake accounts to catch people for work visa then they use money for other business.if any body asking for refund they deducted big amount even now they are not recieving phone .I have only recipet of money.i give them big life savings with them .
complaint #337 - Refund / Exchange Issues
I went with my husband to hand over case in appeal civil courts. We did not hand money in first instant court and we filled the memo by our self. Meaning defence. We lost the case. We were thinking we need good lawyer in appeal and we ask Mr Hasan office how much the fees. They said 50000 full advance and they said they will win the case and given so much promise. We sold jewellery and paid 50000. Big thing they said appeal and high court both they will handle for 50000. When we paid one staff given contract to sign and my husband sign without read it. They lost case in appeal court. We read the document that they submit to court. We found they do no nothing about good laws. They just copy our memo nothing they prove to court and not even attach any supporting that we given. Bad thing was Mr Hasan change his words. He did not admit his mistake. He cheat us in fees and his work. He ask another 10000 for high court appeal
We said originally agreed 50000 for finish the case positively in court. We send emails yo clarify issues. Finally staff who took 50000 and given guarantee left as they inform to us. No one clarify to about the fees that collected and malpractice work that they did to us. I am wife of the dependent and j am the one who ask my husband to go Hasan office. I was thinking as per web site they are good lawyers. But finally it's not like that. When we are calling and begging Hasan to come for a meeting had an called my husband and said he will file criminal case to us if they ask fees back . We ask fees back because they did nothing and just 50000 that took 5 a 4 sheets memo. Only one hearing and asked another 10000 from us to continue. How we can trust lawyer like that. Even Hasan ignored come for a meeti g. At the end we had to go to another lawyer for high court and had to find money again. Please tell people not to trust this advocates. Just take money and doing nothing . After that threatening the client and say not to shout at them. What else we can do to them. Shout shout shout
Only that we can do but that also no results because these people has no shame and no professional ethics.we have receipt for 50000 and some emails that they ask money. Our demand is to I form people not to rely on Mr Hasan. He is not good lawyer.
complaint #336 - Other Issues
Translation is not google translate nor literal translation. I asked for a draft and what they provided was unacceptable. They refused to refund me when I told them that the translation was not what was a contextual letter. Hadi is a thief and people should not waste their money. I want my money back and they insist that their ‘translator’ stands by his translation. Is it up to the translator or customer?
complaint #335 - Service Issues
Had given 4 shirts for a wash. Got one back with a torn collar. They did not own upto their fault, only blaming the fabric. Avoid this laundry if you want clothes back in good condition.
complaint #334 - Service Issues
I had got Visit Visa issued from Seven Sky Tourism in Feb’18 for my father and he entered UAE on 13 feb’18. On 7th april’18 i lost my father in Dubai. All the retiuals were done from Sharjah and his passport was cancelled by the Indian embassy which is in Dubai. I was informed by sharjah government to cancel his Visit Visa, i am trying to get this issue resolved since 3 weeks and havent got any positive feedback from the travel agency.
complaint #332 - Service Issues

I want to complaint for York hotel receptionist mr irtaza . I want to introduce you that I am working in govt company in Abu Dhabi as engineer . I used to visit Dubai to have good time with family and friends .
On 19th April 2018 I made a booking via and after conformition of booking I called the hotel to have a good family room for me .
The reservation person promised me to have a good room for me as my family is very sensitive and they dnt like music and all other activities .
Once I reached hotel at 10 30 pm the front desk mr irtaza excused to have any room . Later after conversations I got a room which had so any complains .
Following complains for hotel staff and room . ~ Room check in at 11pm the hotel front desk mr irtaza didn’t provide me key until 4am he was making excuses and refused to provide the key as it’s totally unjustified to not provide the key at the time of checkin .
~ After check inn I noticed that Room ac was off and curtains was very light to have any privacy .
At 6 am room ac completely off .i called reception he replied to give service but after 1 hour no body came and I went dawn to get the update but the receptionist guy behave very badly and he refused to provide any alternate room his behavior was very bad and in atheistical way of approach.
~ I asked him about room curtain as it’s very thin and light it was not possible for me to sleep in room in early morning due to the light curtains .
The hotel front desk Mr irtaza didn’t cooperate and he didn’t response with any support r solutions .
Kindly consider my complain to be notified to higher management of hotel and all other to take action against this incident .
I hope action shall be taken with immediate effects

Engr Muhammad Khan

complaint #331 - Service Issues

I purchased a cooker + oven 2 years ago from Lulu Wahda Mall in ABu Dhabi and I got problems in the oven few months after the purchase. Unfortunately I lost the receipt where I have the warranty but I called the customer service and one person came and said that "he fixed it". He didn't change any part and I paid for the visit. few months later, the same issue happened in the oven and I called again the customer service and they sent me someone to fix it and of course I paid for it. I don't know what he did but the oven worked for 3 months and again stopped working. I called the customer service again and I complained because every 3 to 4 months I have the same issue with the oven and every time I have to pay without results.
I need to place a complaint against the customer service center in Abu Dhabi, MUSSAFFAH AREA because they are unprofessional and cheating on people with the repair they are providing.
complaint #330 - Product Issues
I go there for hair LOW LIGHTS and keratin but they have very unprofessional staff they damage my hair after 2 days when i go there and complaint about my hair burn and damage, they said our keratin and color is good your hairs are weak thats why its burn they use straightener again and without my permission they cut my badly burn hair chunks after wash I use to know that some of my hair are missing from the back when i called them they said only there is a option to cut your hair is it really fair? and other damage hair are still the same i wanted to repair my hair but don't know what to do please punish them at least they should not do this to any other person hair
complaint #329 - Service Issues
Hi this is the second time I am writing , because when I wrote first no one get back to me,
Just to let you know I visited Marina mall Zara few weeks before. There I encountered one of the rude staff I have seen in my life, most probably she is Russian, not helpful at alI , if u ask she replied as if you are asking her to give things free for u, zero customer service, don’t want to write whole story again, please you can get back to me I will tell you everything. You can reach me through my email which is.....
And I hope this time it will be considered.
Else I will go to heigher authority.
complaint #327 - Customer Service Issues
Dear Sir,

I own a Ford Edge car brought from Al tayer motors 2 years back. Before coming to last service, I noticed some patch on the roof top and and eventually it lead to the peeling of the paint from that area. I went to the show room and met the sales executive (whom I dealt with when I brought this car). He advised me to notify the issue while going for service. When I took the appointment, I mentioned this issue and the representative told me to notify the issue to the service centre. Later when I approached the service center, they told me that I have to send the car to body workshop and the complaint shall be considered during the service. When I went there in the body shop, no one was there at that time and unfortunately, I was not able to take my car there after that. So I waited for next service. Now when I took my car for service, the center considered this paint peeling issue, but they rejected my complaint with a reason that it happened because of bird dropping. I was surprised to hear this because I am using a covered parking and washes my car every alternative days. If so how bird dropping can be a cause of this?

Also, I have noted some other ford edge car in the service centre have the same paint peeling issue and in most of the vehicle it had spreaded to most of the areas. I fear the same for my vehicle as well.

The explanation from your side is not justifiable. As I have trust in you and your brand, hope you will consider this request and do the needful as early as possible.

Yours faithfully
Shajeeb Basheer
050 5267906

complaint #326 - Service Issues
They told me they needed a 1500 AED deposit for the rental car for tickets, damage, and whatever else, they told me after 15 days they would refund the money, i cant not get a hold of them via telephone or email, no answer, no response.
complaint #325 - Refund / Exchange Issues
My name is majid ail, i belong from Islamabad. your dialysis staff not good because many time i came in morning at 8 to 8:30 filled the form. he give me a time at 12 pm came then i came he give me next time 5 pm then your staff duty has changed and he give next time 8 to 9:30 pm, i still waiting.all shift staff have his relative, friends, and other resource came and do dialysis and go home, other person only wait which time he call for dialysis. your dialysis staff telling lies he have a emergency patients dialysis it totally lies because his friend or relative don't wait other person wait he have no problem but his friend or relative do not wait.
i give a suggestion he take register and note time which time which person came, who on waiting call hime from dialysis
this is not 11am person come and his dialysis start morning 8 or 8:30 are waiting.
please i have request to take an action on y this application.
complaint #324 - Other Issues
The owner of the salon ask me to go out while ironing my hair because there is new customer who doesn’t like the smell of the keratin.
complaint #323 - Customer Service Issues
Hi ,
yesterday morning 27- Feb- 18 i visited Universal Hospital, Abu dhabi for general practitioner 2 floor in B building , to see Dr. Soniya. I don't like your service is there , Poor service & Bad Response from one lady nurse in vital sign department . Dr . soniya consultation also iam not satisfied by her knowledge & she even though not under stand my deceases . Iam also a customer from you internal medicine department 4 floor it very nice and good service , please make better service and try satisfy patient .

Riyas Abdul Rahiman
complaint #322 - Customer Service Issues
Service is worst and they are looting the people... I asked my refund of my security deposit of 1,500 aed which they are suppose to return in 14 days. But in gave several reminders and follow-ups but no reply at all. Finally i Got my money only (1420 aed) after 1.5 months and that too with deduction of 80 aed and when i asked them regarding this deduction they told me its our service charges which was never mentioned anywhere.
complaint #321 - Refund / Exchange Issues
Do not book with this company! Most unprofessional team I have ever come accross. Delivering horrible customer service. We booked the Abu Dhabi Tour with Ferrari World and our pick up was between 9-9:30am. Waited TWO HOURS today for pick-up. Spent the entire morning on the phone following up where the driver is. We sent them the exact google map location and a picture of the building, but aparently it was still confusing. We kept receiving excuses and the entire team kept saying they will call back in two minutes, nobody ever did. They will ignore your calls and when they eventually answer they dont listen and completely speak over you and hang up the phone while talking. Worst tour operator company in Dubai!!
complaint #320 - Customer Service Issues
Today I went to one of your branch in al riqqa to buy a fresh eggplant. I had no doubts about buying in your supermarket as im secured that all the vegetables are fresh.I always go at your supermarket because it's more convenient and accessible to my location. What concerned me is the cashier who didn’t issue me a receipt. I was asked to pay 6Aed for the eggplant I bought. I didn’t hesitate to pay the bill but to my surprise upon checking the price of the item its only 5.60Aed inclusive of the 5%VAT. So, I'm confused because it contradicts the price that was placed on the item. Plus, there was no receipt given to me. All I know is that the cashier placed the receipt on the plastic but when I checked it's of nowhere to find. I just want to clarify if the vat is already inclusive of the price and isn’t it the SOP for every cashier to hand over the receipt? I have attached a copy of the item with the price. Thank you.
complaint #319 - Billing or Collection Issues
i was a victim of this fraud. anyone can advise me?
i rented a car from them for only three days but until now no any feedback. you can check that lady's number. she will answer you but you will become hopeless.

scum lady: 0589085762
scum boss: 0582549752

complaint #317 - Refund / Exchange Issues